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SonaVault Email Archives FAQs
Frequently Asked Questions about our Email Archiving Solutions
How PSTs are archived?
Put all PSTs on any one folder on SonaVault Server; launch SonaPST Utility and specify that folder. Rest will be done automatically by the utility. There are no complicated steps.
How granular policies like retention, stub, content identification etc. can be set?
These policies can defined on an Exchange Serve, AD distribution group and individual user level. Even custom criteria on an email level can be defined using any condition but not limited to sender, recipients, date, keyword, message body etc.
Is there any notification on tempered messages?
SonaVault Archived store is well protected and no user has access to it. Only administrator who knows the credentials can login to the SonaVault Archive Store from the back end. Even if administrator tries to update or delete any record then original message is saved; activity is logged and shows up in the tempered report and email notification is fired off.
How are SonaVault Archive Stores protected?
SonaVault uses Microsoft SQL Server to create Archive Stores in the form of SQL Server databases. Native SQL tools can be used to backup SQL Server databases or SonaSQL product from Sonasoft can be used to backup / restore of SonaVault Archive Stores.
What is archived by SonaVault?
Currently SonaVault archive emails from Microsoft Exchange Servers and offline PSTs.
What versions of Microsoft Exchange Servers are supported?
Exchange 2000, 2003, 2007 and 2010 both Standard and Enterprise in normal and clustered environment.
Is SonaVault Server supported on Virtual Machines?
Yes, SonaVault Server is supported on a virtual machine as long as disks are pre-allocated for performance reasons.
What is Single Instance Storage?
If an email is sent to multiple recipients then SonaVault, an email archiving software, archive that email only once in the Archive Store.
Are emails stored compressed on SonaVault Server?
Only email attachments are stored compressed in SonaVault Archive Stores.
Are emails encrypted before sending to the Archive Server?
Emails are encrypted, digitally signed and compressed before getting send to the SonaVault Server.
Does SonaVault archive existing emails and offline PSTs?
Yes, SonaVault provides PST Utility which is used to archive existing emails and archive offline PSTs.
Does SonaVault supports email archiving from multiple domains?
Yes, SonaVault allows to archive emails from multiple domains.
How much space is required on SonaVault Server for archived emails?
Formula is “Storage Space required on SonaVault Server = Size of all Exchange Stores + (growth of emails per year * number of years to keep emails)â€.
How end users access their archived emails?
Users can either login to the SonaVault Web Console using their active directory username / password or access it through the SonaVault Console link created in Outlook automatically.
How emails are captured by SonaVault?
SonaVault extracts emails from Microsoft journal mailbox and archive to the SonaVault Archive Stores.
Can search results be exported to different formats?
SonaVault can export search results to PST, EML, HTML or MSG formats.
What security levels are available to access archived data?
SonaVault provides role based web access to the console. By default every user can access their emails but Administrator can assign access to certain users to access others emails.
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