Burnham Brown – Attorneys at Law

 In Case Studies

Business Situation

Burnham Brown, one of Northern California’s pre-eminent business counseling and litigation firms, was performing manual backup operations using tape libraries. The backup was taking an enormous amount of time and quite often many attorneys who had problems with their mailboxes and critical individual messages wanted recovery to occur right away. Hence, Burnham Brown not only wanted to automate the backup process, but if something went wrong with the server, mailboxes or emails, it wanted the ability to recover them quickly.

Sonasoft Solution

By implementing Sonasoft’s solution, Burnham Brown was able to achieve quick recovery of mailboxes and emails. The overall backup time was reduced by 80% because of application specific disk-to-disk backup functionality. Using Sonasoft, the IT department at Burnham Brown was able to provide excellent service to its primary users, who are the attorneys, and the overall customer satisfaction increased by 100%.